The best in telecommunications training and certification – since 1992

Telecommunications Training and Certification

Get up to speed, eliminate jargon and buzzword frustration and upgrade your résumé with Teracom's famous telecom training and TCO Certification.

Specifically designed for non‑engineers, Teracom's renowned instructor-led, online or DVD courses on telecom, datacom, networking, MPLS, VoIP, SIP, IoT and 5G will build a solid knowledge base and demystify telecom jargon.  You will understand the technologies, and most importantly: the underlying ideas... and how it all fits together.

Coupled with TCO Certification to prove your knowledge, this training is an investment that will be repaid many times over.   get more info

5-day Telecom BOOT CAMP: Course 101 core training followed by Course 130 what's next
Our famous 3-day Course 101 Telecom, Datacom and Networking for Non-Engineers

Live, in-person training, where you can ask questions and interact, is the best you can get.

If you're often distracted at your desk, how much will you get out of screen-based training? Won't you learn more in a classroom, with an expert instructor who ensures you stay focused, and learn?

Discuss and understand the latest technology and industry news in-class. At lunch, share your situation with class members, and find out what others are implementing. Attendees often network and go to dinner together.   get more info

TCO CTNS and CTA Certifications included!

Thousands of people have attended Teracom seminars and rated them 'excellent'. Join us!

online telecom courses

Teracom's high-quality online telecom courses are delivered in Google Chrome or Puffin browsers on any Windows or mac desktop or laptop, iPad, android tablet or phone... to any number of people, anywhere, anytime.

Certification Packages are online courses plus the corresponding TCO Certification exam.  Ideal self-paced training, courses are divided into lessons. Stay on a lesson for as long as you like, move to the next lesson and write the course exam only when ready.   Unlimited repeats.   No time limits.   get more info

Upgrade your knowledge - and your résumé - with high-quality training courses by Teracom Training Institute coupled with TCO Certification from the Telecommunications Certification Organization.

Teracom is a TCO Certified Training Partner, authorized to give courses, administer exams and award TCO Certifications on the myTeracom LMS.

TCO Certifications are available bundled with Online Courses, bundled with Instructor-Led Seminars and bundled with DVD-Video Courses. Certifications can also be purchased independently.

The internationally-recognized Certified Telecom Network Specialist CTNS Certification is the core network knowledge required by anyone serious in the telecom world today.

more info on CTNS, CTA, CWA and CVA certifications

Teracom's video training courses are high-quality multimedia productions featuring the instructor, extensive animated graphics and bullets. Like private lessons from the Director of the Institute!

Our top instructor Eric Coll talks to you directly via the camera, using his vast experience and acclaimed ability to explain key concepts, mainstream technologies and how it all fits together – in plain English.

Available on DVD and USB.
CTA and CTNS Certifications included

Every DVD Video Course comes with a printed course book containing copies of all graphics and detailed notes, sure to improve the learning experience and be a valuable reference for years to come.

We can package up sets of books for all your people at a reasonable price.  Set up an LCD projector and screen for group training and you have a very high value-added situation.

Hundreds of organizations have purchased our DVD sets!   get more info

Packed with information, authoritative, up to date, covering all major topics – and written in plain English – Teracom textbooks are study guides and invaluable day-to-day reference handbooks.  get more info

Study Guides and companion reference textbooks for CTNS, CTA and CWA certifications are available in print and eBook.

Rated 4.8 out of 5 stars on Amazon!

It is our pleasure to provide an extensive set of free tutorials on telecommunications, data communications, IP, networking, MPLS, VoIP, wireless and more.

Tutorials serve several purposes:
• Free previews of Online Courses & Certifications
• Free previews of Video Courses
• Free previews of printed course materials
• Get an idea of the style and technical level of Teracom training
• Free training for students and those in remote areas
... or just learn something useful!   get more info

Get the core knowledge needed in telecom today - and TCO Certification to prove it!   Benefit from Teracom's world famous "Telecom for Non‑Engineers" training today!

Job Posting

We're looking for someone cheerful, careful and thorough for our Canadian office   read the job posting

"I couldn't be happier with the results"
Feedback from my team was TERRIFIC.
It gave our entire technical Call Center a common foundation, and you seem to have crafted that perfect balance between technical depth, real-world applications, and lively delivery.
The things my team learned from this training were applied in real-world situations almost immediately.
— Rusty Walther, Client Services
"Unbelievably great"
Everyone agreed that the class was unbelievably great. Some had been to many classes like this and stated that they took away far more from this class."
— Josh H, US Army Special Operations Command, Fort Bragg NC
"Kept my interest - really great"
If someone can't go to the course in person, the DVDs are the next best thing.
The instructor was really great. Kept my interest. All of it was great and worked well together.
— Susan Clements-Anderson, Department of National Defence, Halifax NS
"Very well done"
I just wanted to send you my appreciation for the CTNS certification course. The course was very informative and the methodology of how the course was structured was very well done. I'm looking forward to future training from you in the future.
— Scott Moffit, Special Agent, US Secret Service
"Excellent"
Extremely beneficial. Instructor and content were excellent. Extremely knowledgeable and excellent delivery.
— Lynn Teague, British Telecom