"I couldn't be happier with the results"
Feedback from my team was TERRIFIC.
It gave our entire technical Call Center a common foundation, and you seem to have crafted that perfect balance between technical depth, real-world applications, and lively delivery.
The things my team learned from this training were applied in real-world situations almost immediately.
— Rusty Walther, Client Services
Everyone agreed that the class was unbelievably great. Some had been to many classes like this and stated that they took away far more from this class."
— Josh H, US Army Special Operations Command, Fort Bragg NC
"Kept my interest - really great"
If someone can't go to the course in person, the DVDs are the next best thing.
The instructor was really great. Kept my interest. All of it was great and worked well together.
— Susan Clements-Anderson, Department of National Defence, Halifax NS